The modules

38 modules. One brain.

You would not switch them all on, and we would not suggest it. Most groups start in the workshop, because that is where the margin is and where the software is weakest. The rest is there when you want it.

Sales / Variable Ops

9 modules

Answer in seconds, follow up for as long as it takes, and mine your own database for the next deal — without anyone remembering to.

ConnectBDC

Replaces a tool you rent

The inbound appointment-setters — ConnectTrade + ConnectBuyer answer every lead in under 60 seconds and book it, led by a live trade evaluation.

  • Two specialist agents: ConnectTrade works the trade, ConnectBuyer works the purchase
  • Answers every inbound lead in under 60 seconds, by SMS + voice
  • Books the appointment with a live trade evaluation attached
  • Hands off to your floor with full context

Sales AI

Replaces a tool you rent

The follow-up engine — qualifies, handles objections, and chases every lead forever across SMS, voice and email, so nothing ever goes cold.

  • Sub-60-second response across website, marketplaces, OEM and third-party leads
  • Qualifies, answers questions and handles objections by SMS + voice
  • Infinite, intelligent follow-up cadence — nothing goes cold
  • Books the appointment and hands off with full context

Equity Mining & Part-Exchange Recovery

Replaces a tool you rent

Mines your database for equity, agreement-end, and upgrade signals, then books the trade by SMS + voice.

  • Equity + upgrade scoring across the entire database
  • SMS + voice outreach with a live appraisal range
  • Books the trade / upgrade appointment
  • Writes the appointment + rep handoff back to the CRM/DMS

Agreement-End AI

Replaces a tool you rent

Reaches every finance agreements customer before the lender retention mailers, leading with their real equity and overage position.

  • Nightly equity + mileage-overage snapshots per finance agreements
  • 4-stage maturity campaign with a per-customer strategy
  • Payment-match against live inventory
  • Deal-desk alerts with a ready opener + context

Conquest & Reactivation

Replaces a tool you rent

Works dormant and conquest segments with timed, relevant offers — and reactivates cold customers.

  • Segments and works dormant + conquest lists automatically
  • Timed offers around agreement-end and in-market signals
  • Reactivates cold customers on an intelligent cadence
  • Feeds responders straight to Sales AI for the close

Showroom & Desking Assist

Orchestrates your existing stack

Real-time deal context, payment scenarios, and objection prompts on the floor — on top of your desking tool.

  • Live deal context + payment scenarios during the up
  • Objection prompts and next-best-step for the salesperson
  • Pulls customer + equity context from the rest of the platform
  • Hands a clean deal to F&I

Dormant Enquiry Revival

Replaces a tool you rent

Mines the CRM graveyard of dead sales leads and re-opens each with a fresh angle over a 3-touch revival cadence.

  • Scores every dead lead on resurrection likelihood
  • Re-opens with a fresh angle — new inventory, price drop, incentive
  • 3-touch revival cadence, consent-gated
  • Cross-fires re-engaged leads to the buyer agent

DefectIQ

Replaces a tool you rent

Detects when prospects have gone silent and likely bought elsewhere — capturing the loss reason and competitive intel.

  • Detects defection signals: silence after X touches or Y days
  • Scores defection confidence 62–98% on lead behaviour
  • Captures the competing dealer, make and loss reason
  • One-click Confirm / Dismiss / Recovered — stops wasted BDC touches

PhantomAcquire

Replaces a tool you rent

Autonomous used-car acquisition — sources, values, negotiates and books the buy, consent-gated.

  • Sources private-party, off-finance agreements + service-lane targets
  • Values each with live market + registration data
  • Runs AI outreach + offer negotiation
  • Consent-gated close + appointment booking
Aftersales

9 modules

Fill the ramps and recover the advisory work that gets deferred and forgotten — the highest-margin, least-contested revenue in the business.

Service Drive AI

Replaces a tool you rent

Books service 24/7 by voice + SMS, fills the schedule, and captures after-hours demand.

  • Books and confirms service appointments 24/7 by voice + SMS
  • Handles reschedules and reduces no-shows
  • Captures after-hours and overflow demand
  • Shares one customer record with sales, the BDC and inventory

Service-to-Sales Bridge

Net-new revenue

Flags service-lane customers in an equity position in real time and routes the hot ones to sales.

  • Real-time equity check on every service-lane vehicle
  • Surfaces upgrade-ready customers while they're on-site
  • Routes hot opportunities to sales with context
  • Closes the loop between aftersales and variable ops

FirstService AI

Replaces a tool you rent

Captures the first-service appointment after delivery, before new buyers drift to the quick-lube.

  • 48h / 10d / 30d first-service campaign
  • Prepaid-maintenance hook (highest converting)
  • Books the appointment by text
  • Cross-fires trade + finance agreements interest to the right module

AI Service Assistant

Replaces a tool you rent

Proactive mid-service comms — check-in, MPI + declined-service approval by text, and a vehicle-ready call.

  • Check-in confirmation within minutes
  • MPI + declined-service approval by text (specific items + price)
  • Vehicle-ready call in a chosen AI voice
  • Handles the approval reply + alerts the advisor

ServiceLine AI

Replaces a tool you rent

Answers every inbound service call in under 3 seconds — books, confirms, reschedules, and routes with context.

  • Answers 100% of inbound service calls in under 3 seconds — no hold, no voicemail
  • Books, confirms, reschedules + cancels; texts a confirmation
  • Knows the caller: history, vehicle-in-shop, open safety campaigns, finance agreements
  • Routes complaints + big-ticket authorizations to a human with context

Declined Service Recovery

Replaces a tool you rent

Tracks declined/deferred work and re-sells it on an intelligent cadence — price, season and mileage triggers.

  • Captures every declined / deferred line per customer
  • Re-pitches on price, season and mileage triggers
  • Books the recovered work straight into the schedule
  • Reports recovered RO revenue

BayFill — Capacity & Backfill

Replaces a tool you rent

Forecasts light days, backfills no-show slots in minutes, and assigns the right tech — so bays stop sitting empty.

  • Backfills no-show / cancellation slots in under 5 minutes from a live waitlist
  • Forecasts light days 48–72h out and fills them proactively
  • Auto-builds the waitlist from overflow, declined items and lapsed owners
  • Recommends the optimal tech + slot per job

Service Campaign & MOT Reminder

Replaces a tool you rent

Proactive safety campaigns + scheduled-maintenance outreach that books the appointment automatically.

  • Matches every registration against live safety campaigns data
  • Triggers scheduled-maintenance outreach by mileage / time
  • Books the appointment automatically
  • Keeps overdue work from slipping away

BackCounter — Parts Recovery

Replaces a tool you rent

The parts counter's own intelligence — obsolescence, special orders, matrix pricing and returns, answering to the parts manager rather than the service manager.

  • Obsolescence and ageing stock surfaced before it is written off
  • Special orders tracked through to collection
  • Matrix pricing checked against what actually sells
  • Returns and credits reconciled
Marketing / CRM

5 modules

Reputation, merchandising and lifecycle outreach run by one coordinated layer instead of five disconnected suppliers.

Firsthand

Replaces a tool you rent

The connected-vehicle layer every other module reads — live mileage, diagnostics and condition, straight from the car with the owner's permission and nothing fitted to it.

  • Live mileage, oil life, tyre pressure and diagnostic signals per vehicle
  • Service outreach timed to what the car actually needs, not a guess
  • Equity and upgrade signals routed straight to sales
  • Owner-permissioned and revocable — software only, no hardware

Intercept

Replaces a tool you rent

CSI protection — catches the unhappy customer privately before the 1-star review, and routes happy ones to Google.

  • Private satisfaction pulse after every service moment
  • Intercepts detractors into a recovery thread + manager alert
  • Routes promoters to the public Google review
  • Reads declined-service signals as CSI risk

Reputation & Review AI

Replaces a tool you rent

Monitors every review platform, auto-responds in brand voice, and requests reviews at the right moment.

  • Monitors and responds across every review platform
  • On-brand replies, with negative patterns escalated
  • Requests reviews at the right post-sale / post-service moment
  • Tracks rating + volume trends per site

Content & Merchandising AI

Replaces a tool you rent

Auto-generates vehicle descriptions, merchandising copy, social posts, and GEO listings at scale.

  • registration-level descriptions + merchandising across the full inventory
  • Social posts and GEO-optimized listings at scale
  • Refreshes automatically as inventory turns
  • Consistent brand voice everywhere

Database Reactivation & Lifecycle

Replaces a tool you rent

Orchestrates the full customer lifecycle so nobody gets spammed by five disconnected tools.

  • One coordinated cadence across the whole lifecycle
  • Service-due, agreement-end, anniversary and equity touches
  • De-duplicates outreach across modules (no spam)
  • Reactivates lapsed customers automatically
Front of House

2 modules

Never miss a call or a message again — one front door across phone, text, chat and the portals, at any hour.

AI Receptionist

Replaces a tool you rent

Answers every inbound call instantly, routes intelligently, books sales/service, and captures after-hours.

  • Answers every call instantly, 24/7
  • Routes intelligently and books sales / service
  • Handles FAQs and captures after-hours demand
  • Logs every call + outcome to the customer record

Omnichannel Concierge

Replaces a tool you rent

Unifies phone, web chat, SMS, and social DMs into one AI with one shared context.

  • One AI across phone, web chat, SMS and social DMs
  • Shared context so the customer never repeats themselves
  • Seamless handoff to a human with full history
  • Consistent answers across every channel
Operations / Management

7 modules

The layer that makes it one AI rather than a pile of agents — one view for the principal, compliant by architecture.

Principal Desk

Replaces a tool you rent

The dealer principal's desk — triages the inbox, scores urgency, extracts real deadlines, and chases whoever it was delegated to.

  • Rules-first triage: legal, OEM, vendor AP, escalation, HR
  • Urgency scoring and extraction of dated obligations, not guesses
  • Delegates to a named person, then chases when it goes quiet
  • One text to a verified handset for the few things worth interrupting — answerable from the handset

Reporting & Analytics AI

Replaces a tool you rent

Auto-generated reporting, anomaly flagging, and plain-English insights pushed to managers.

  • Automated daily / weekly performance reports
  • Anomaly flagging before small problems grow
  • Plain-English insights, not just charts
  • Pushed to managers where they already are

Compliance & Consent AI

Replaces a tool you rent

Enforces PECR, consent, TPS, quiet-hours, and AI-disclosure across every outbound module, with audit logs.

  • Consent + TPS scrubbing on every outbound message / call
  • Quiet-hours + frequency enforcement
  • Mandatory AI disclosure + human-handoff path
  • Full, exportable audit log per contact

Stockline — Stock Funding Intelligence

Replaces a tool you rent

Real-time floor-plan exposure, daily interest burn by unit, and AI recommendations — wholesale, cut, or hold.

  • Real-time daily interest burn per unit
  • Age-banded view: fresh / warning / critical / wholesale-now
  • AI recommendations: hold, price cut, wholesale, auction
  • One-click flagging routed to the used-car manager

AdWatch

Replaces a tool you rent

Advertising-compliance monitor — scans live listings against sold-registration + price rules and flags advertising-standards risk.

  • Scans live listings vs sold-registration + price rules
  • Flags CAP Code and consumer-protection violations
  • Operator review queue
  • Immutable advertising-compliance audit trail

Safeguards Desk

Replaces a tool you rent

UK GDPR + DPA 2018 cockpit — vendor oversight, your written info-security program, tests and the breach clock.

  • Vendor oversight — MFA + risk assessments
  • WISP version chain + attestations
  • Security-test log
  • 30-day breach-clock tracking

Reconciliation

Replaces a tool you rent

Payables and receivables reconciled against what was actually delivered — with discrepancies put in front of a human instead of paid quietly.

  • Supplier invoices matched to delivered service
  • Receivables aged and chased automatically
  • Discrepancies escalated with the evidence attached
  • One view across every site in the group
Business Office / F&I

5 modules

Keep deals moving to funding and keep the evidence as you go — we integrate the regulated rails, never rebuild them.

F&I ReEngagement AI

Replaces a tool you rent

Recovers the ~53% who leave F&I without a VSC — 30/60/90-day follow-up plus a warranty-expiry campaign.

  • Re-engages buyers who declined VSC / GAP on a 30/60/90-day cadence
  • Runs a factory-warranty-expiry campaign in the 60-day window
  • Leads with a real, specific repair-cost number — not a pitch
  • Books the F&I follow-up + hands the manager full context

F&I Follow-Up & Menu Assist

Orchestrates your existing stack

Pre-sells F&I products before the box, preps the handoff, and recovers missed post-sale product sales.

  • Warms up F&I products before the customer hits the box
  • Preps the F&I handoff with full deal + customer context
  • Recovers missed post-sale product sales
  • Keeps a clean, compliant trail

Deal Status & Document AI

Replaces a tool you rent

Tracks deal/paperwork status across the pipeline, chases missing documents, and flags stalls.

  • Tracks every deal + document across the pipeline
  • Chases missing paperwork automatically
  • Flags stalls before they become dead deals
  • Keeps deals moving to funding

Custody

Replaces a tool you rent

F&I consent vault + deal-jacket auditor — every presentation, decision, rate spread and OFAC check, immutable.

  • Immutable F&I product-presentation + decision log
  • Fair-lending rate-spread monitoring
  • OFAC / watchlist check per deal
  • 60-second deal-jacket reconstruction

ApplyIQ

Replaces a tool you rent

Credit application intake with fraud detection built into the form itself — 47 signals across six layers, six of which stop a deal outright rather than scoring it.

  • Device, identity, income, consortium and bust-out signal layers
  • Deepfake, tampered-document and watchlist matches block, never score
  • Applicant data encrypted at field level, every reveal audited
  • Adverse-action notices generated and timed from the decision itself
Standalone Product

1 module

The one product every dealer should have — sold on its own, or as the way in.

Agents

Standalone product

The standalone way in — buyer-facing agents on your own website, plus AI-search visibility that gets your vehicles recommended inside ChatGPT, Perplexity and Gemini.

  • Sold on its own — no platform commitment; the simplest first step
  • AI voice, SMS & chat agents answer + qualify buyers 24/7, on your domain
  • Makes every registration discoverable + recommended in AI answer engines
  • Tracks your citation / recommendation rate across engines
Where to start

Two or three, not thirty-eight.

They share one brain, so adding the second is a switch rather than another implementation. That is the point of one system — the cost of the next module is nearly nothing, because the customer record is already there.

Twenty minutes

Which two would you switch on first?

Tell us where you think you are leaking and we will tell you which modules touch it — and which ones you do not need.