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Sales / Variable Ops
DefectIQ
Detects when prospects have gone silent and likely bought elsewhere — capturing the loss reason and competitive intel.
At a glance
- Detects defection signals: silence after X touches or Y days
- Scores defection confidence 62–98% on lead behaviour
- Captures the competing dealer, make and loss reason
What it does
Under the hood.
01
Detects defection signals: silence after X touches or Y days
02
Scores defection confidence 62–98% on lead behaviour
03
Captures the competing dealer, make and loss reason
04
One-click Confirm / Dismiss / Recovered — stops wasted BDC touches
What it replaces
One line item, gone.
DefectIQ folds this into the one platform you own — so it comes off your monthly stack.
Manual dead-lead reviewsGeneric lost-lead reports with no insightGut-feel about which competitor is winning
Same department
More of the one brain.
See it in your store
Put DefectIQ to work.
A 30-minute demo shows exactly how DefectIQ — and the rest of the 36-module suite — would fire in your group, and what they put back on the bottom line.