AI BDC & Voice
First response in under 60 seconds — every lead, every channel, 24/7.
A voice-and-text business development center that answers every lead the instant it lands, routes it to the right agent, and carries a real two-way conversation to a booked appointment.
- Natural-voice conversations
- Two-way SMS & voice
- Instant lead routing
- 10+ languages, live
First response in under 60 seconds — every lead, every channel, 24/7.
Leads arrive from web forms, third-party marketplaces and phone — CarConnective ingests them all natively, straight from your CRM. Each lead is normalized and routed to the right specialist agent: a trade-intent lead goes to the trade desk, a purchase-intent lead to the sales desk. The agent responds in seconds, holds a natural conversation over SMS or voice, pulls the trade's real value when there is one, and books the appointment or hands a warm, briefed lead to a human.
Under the hood.
Ingest & normalize
Web-form, marketplace and CRM leads are parsed into one normalized record — source, contact, trade details and consent captured up front.
Route to the right agent
Lead intent decides the agent: trade-intent routes to the trade agent, everything else to the buyer agent — so the opening message already fits the intent.
Sub-second first response
The agent answers within seconds, day or night, in 10+ languages — the single biggest lever on lead-to-appointment conversion.
Two-way to booked
It runs a real back-and-forth over SMS or voice, values the trade when present, and either books the appointment or hands off a briefed lead to your desk.
One fused record.
Every module runs on the same fused record — one source of truth per customer and VIN. AI BDC & Voice draws on these inputs and delivers these capabilities.
- Web-form & marketplace leads
- Your CRM's lead feed
- Trade details (mileage, condition, prior offer)
- SMS consent state
- The fused valuation for any trade-in
More of the one brain.
Put AI BDC & Voice to work.
A 30-minute demo shows exactly how AI BDC & Voice — and the other thirteen modules — would fire in your group, and what they put back on the bottom line.